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Restaurant Operations Manager

2 months ago

Farmingdale, New York, United States Wings Over Full time

Job Summary:

The Restaurant Operations Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth. This role requires a strong leader who can motivate and develop a high-performing team.

Key Responsibilities:

  • Manage restaurant operations, including inventory, scheduling, and payroll.
  • Develop and implement strategies to increase sales and customer satisfaction.
  • Lead and motivate a team of restaurant staff, providing coaching and feedback to ensure excellent service.
  • Monitor and analyze sales data, customer feedback, and operational metrics to identify areas for improvement.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other departments, such as marketing and human resources, to achieve business objectives.
  • Develop and implement training programs to enhance staff skills and knowledge.
  • Manage restaurant appearance, including cleanliness, maintenance, and décor.
  • Ensure food safety and quality, adhering to company standards and regulatory requirements.

Requirements:

  • 2+ years of restaurant management experience.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed business decisions.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.

Physical Demands:

  • Lifting/carrying up to 50 pounds.
  • Standing for prolonged periods.
  • Bending, kneeling, squatting, twisting.
  • Pushing, reaching, and reaching overhead.
  • Finger and wrist dexterity.

Work Environment:

The Restaurant Operations Manager will work in a fast-paced restaurant environment, with a focus on providing exceptional customer service and driving sales growth. The ideal candidate will be able to work effectively in a team environment and adapt to changing priorities and deadlines.