Customer Service Coordinator

3 weeks ago


Rural Hall, North Carolina, United States CJ Logistics Full time
Job Title: Customer Service Coordinator

We are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team at CJ Logistics. This role is responsible for providing exceptional customer service, ensuring accurate order fulfillment, and maintaining a safe and efficient work environment.

Responsibilities:
  • Provide top-notch customer service to internal and external customers
  • Maintain accurate schedules and ensure timely delivery of orders
  • Process paperwork, including Bills of Lading and shipping documents, with utmost care and attention to detail
  • Coordinate with carriers to schedule appointments and resolve any issues that may arise
  • Work closely with shift management and leads to achieve team goals and objectives
Requirements:
  • High School Diploma or GED equivalent required
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Previous experience with AS400 and/or warehouse management systems (WMS) preferred
  • Detailed-oriented individual with excellent analytical skills
Estimated Salary:

$45,000 - $60,000 per year, depending on experience



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