Customer Service Coordinator
3 weeks ago
We are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team at CJ Logistics. This role is responsible for providing exceptional customer service, ensuring accurate order fulfillment, and maintaining a safe and efficient work environment.
Responsibilities:- Provide top-notch customer service to internal and external customers
- Maintain accurate schedules and ensure timely delivery of orders
- Process paperwork, including Bills of Lading and shipping documents, with utmost care and attention to detail
- Coordinate with carriers to schedule appointments and resolve any issues that may arise
- Work closely with shift management and leads to achieve team goals and objectives
- High School Diploma or GED equivalent required
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Previous experience with AS400 and/or warehouse management systems (WMS) preferred
- Detailed-oriented individual with excellent analytical skills
$45,000 - $60,000 per year, depending on experience
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