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Merchandise Preparation Specialist
2 months ago
Position: Merchandise Preparation Specialist - $15.45
Employment Type: Part-Time, 20 Hours per Week
Store Hours: Monday to Saturday 10 AM to 7 PM; Sunday 11 AM to 6 PM
Flexible Scheduling Available
Welcome to Goodwill Industries of the Chesapeake, where each transaction contributes to our mission of uplifting individuals within our community.
As a Merchandise Preparation Specialist, you will be integral to our operations, carefully preparing, sorting, tagging, and hanging donations to ensure they are ready for our retail environment. With a keen attention to detail and a commitment to achieving daily production targets, you will uphold the quality of our offerings to enhance our impact. In addition to sorting, you will also engage with customers on the sales floor, addressing inquiries and delivering outstanding service.
Become a part of our commitment to providing opportunities for personal and professional development, continuing the legacy of Reverend John S. German.
POSITION SUMMARY:
The Merchandise Preparation Specialist is responsible for preparing, sorting, tagging, and hanging donations for the retail floor while also providing exceptional customer service. Employment is subject to a criminal background check.
KEY RESPONSIBILITIES:
- Sort, price, tag, and hang donated items in preparation for retail display
- Ensure the quality of merchandise and pre-sort items for salvage
- Achieve daily production goals of at least 5 racks, with 100 pieces per rack or team targets as approved
- Conduct daily and nightly recovery of the sales floor
- Assist customers by answering questions and providing excellent service
- Adhere to safety and housekeeping standards
- Maintain a professional and adaptable demeanor; willing to take on various responsibilities
- Promote the mission and values of Goodwill
- Perform additional duties as assigned
EDUCATION AND EXPERIENCE:
- High School diploma or equivalent preferred
- Prior experience in retail, production, warehouse, material handling, or customer service preferred
CERTIFICATIONS:
- No specific certifications required
QUALIFICATIONS:
To excel in this role, an individual must effectively perform each essential duty. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
SKILLS AND ABILITIES:
- Ability to complete tasks amidst frequent interruptions and minimal supervision
- Effective communication skills, both in person and over the phone
- Ability to comprehend verbal instructions
- Strong attention to detail and commitment to meeting daily production goals
- Dedication to teamwork and continuous improvement
PHYSICAL DEMANDS:
Must be able to lift up to 50 pounds, with frequent lifting and/or carrying of objects weighing up to 25 pounds. Regularly required to stand for extended periods, walk, reach with hands/arms, climb, balance, stoop, kneel, crouch, or crawl, push or pull. Regular communication is required, along with frequent use of hands and fingers to handle objects.
WORK ENVIRONMENT:
Employees may encounter moving mechanical parts, wet and/or humid conditions, fumes or airborne particles, and outdoor weather conditions. The noise level is typically moderate.
REPORTS TO: Manager on duty
EOE/MFDV