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Director of Operations

1 month ago

Étreux, Hauts-de-France, United States Out Professionals Full time
About Us

Massachusetts Advocates for Children (MAC) is a non-profit organization dedicated to ensuring that every child has equal access to educational opportunities and the support they need to succeed.

We empower families to navigate the complexities of educational and social services through systemic advocacy and direct support. Our work is driven by a community-informed, ground-up advocacy model.

Our Mission

We provide free legal representation to children with the greatest needs, focusing on those marginalized by the education system due to race, disability, language, immigration status, or poverty.

Our multilingual helpline supports thousands of parents and caregivers each year, offering guidance, resources, and referrals to help them overcome educational barriers.

We engage in impact litigation and legislative advocacy, working to change policies and laws, secure funding, and improve oversight.

Our issue-focused coalitions raise awareness and build strategic roadmaps for change, while our training and community engagement work empower parents to advocate for their children and become leaders in the movement for educational equity.

We partner with pro bono attorneys to extend our reach and impact.

Our Commitment to Racial Equity

Since 2016, MAC has been deeply committed to advancing racial equity within our organization and the educational systems we seek to reform.

Our ongoing Racial Equity Initiative equips us to better identify, address, and respond to structural racism, ensuring that our work and organization reflect the values of justice and inclusivity.

The Opportunity

The Director of Operations is a key leadership position that plays a pivotal role in the success of the organization.

This individual will be responsible for overseeing the day-to-day operations of MAC, ensuring that all activities are aligned with the organization's mission and strategic goals.

The Director of Operations will need to be a dynamic and proactive leader with exceptional organizational, communication, and leadership skills to drive operational excellence across the organization.

Key Responsibilities
  • Oversee the day-to-day operations of the organization, ensuring efficiency and effectiveness.
  • Develop and implement internal policies to streamline processes and enhance productivity.
  • Work closely with the Executive Director and other senior leaders to align operational strategies with organizational goals.
  • Facilitate clear and effective communication across all levels of the organization.
  • Serve as the project manager for grant reporting, ensuring compliance with all grant requirements and deadlines.
  • Manage and oversee the administration of grants, including budgeting and financial reporting.
  • Work with the outsourced accounting firm to support MAC's finances.
  • Build the organization's budgets in collaboration with the Executive Director and the outsourced finance team.
  • Work with the Board of Directors on finance updates, providing accurate and timely financial reports.
  • Oversee IT functions, ensuring the organization's technology infrastructure supports its operations.
  • Manage office space and facilities, ensuring a safe and productive work environment.
  • Supervise the Office Manager, providing guidance and support to ensure smooth office operations.
Qualifications and Experience

We are seeking a highly skilled and experienced professional to join our team as the Director of Operations.

The ideal candidate will have 3-5 years of progressive experience overseeing business operations functions in a fast-paced, innovative nonprofit environment.

They will have exceptional organizational and project management abilities, as well as experience in budgeting and financial reporting, grant management, and IT management.

The candidate will be a dynamic and proactive leader with strong communication skills and the ability to build relationships with a diverse set of stakeholders.

They will be dedicated to managing and continuously improving operational systems for inter-departmental work and have a strong commitment to racial equity and social justice.

Location, Compensation, and Benefits

This is a full-time, exempt hybrid position requiring at least 2 days a week in our Boston office near South Station.

The salary range is $76,000 – $83,000, and the company offers a comprehensive benefits package, including health insurance, employer-paid life and short-term disability insurance, and a 401(k) retirement plan.

Employees receive generous paid time off, including vacation starting at 2 weeks per year, 15 sick days, 11 holidays plus 2 floating holidays, an office closure from December 26 to January 1, and 2 personal days annually.

Additionally, employees are eligible for a sabbatical after 7 years of service.