Customer Service Representative

2 weeks ago


Chicago, Illinois, United States Enterprise Mobility Inc Full time
{"title": "Customer Service Representative", "content": "Overview

Enterprise Mobility Inc is seeking a dedicated individual to provide exceptional customer service as a Customer Service Representative. This role involves facilitating the rental process, verifying customer information, and ensuring a smooth and efficient experience.

Responsibilities
  1. Make eye contact and greet customers, identifying and attending to their needs.
  2. Answer customer questions and provide assistance based on their needs and requests.
  3. Ensure a pleasant and efficient handling of the rental process, reviewing rental parameters and verifying charges.
  4. Prepare Rental Agreement Folders and offer assistance with directions and local information.
  5. Work to resolve issues in a fair and equitable manner to ensure customer loyalty.
Requirements
  • Must be at least 18 years of age.
  • Must have a valid driver's license with no more than 1 moving violation on driving record in the last 3 years.
  • Must be authorized to work in the United States and not require work authorization sponsorship.
  • Must have 1 year of work experience with customer service responsibilities.
  • Must have worked 6 months or more at most recent employer.
  • Must live within 30 minutes of O'Hare Airport.

Enterprise Mobility Inc is an Equal Opportunity Employer and values diversity in the workplace.

", "lang_code": "en-US"}

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