Technology Support Specialist: Hardware

4 weeks ago


Urbana, Illinois, United States Clickstop Full time
Technology Support Specialist: Hardware

We are seeking a skilled Technology Support Specialist: Hardware to join our team at Clickstop. As a key member of our technology team, you will play a critical role in providing seamless technology support to our employees, while also identifying opportunities for efficiency and automation.

Key Responsibilities:

  • Provide technical support for hardware-related issues, ensuring minimal downtime and maximum productivity.
  • Collaborate with the technology team to prioritize and resolve technical issues, ensuring a seamless user experience.
  • Develop and maintain a deep understanding of our technology infrastructure, identifying opportunities for improvement and implementing solutions.
  • Communicate effectively with employees, providing clear and concise technical guidance and support.

Benefits:

  • Competitive salary and benefits package, including health insurance, dental and vision insurance, 401K match, and paid time off.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about technology and customer service.

Requirements:

  • 2+ years of experience in a technical support role, with a focus on hardware support.
  • Strong technical skills, including knowledge of hardware components, operating systems, and software applications.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.



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