Customer Service Coordinator

3 weeks ago


Midvale, Utah, United States SugarHouse Awning Industries Full time
About SugarHouse Awning Industries

We are a leading manufacturer of high-quality awnings and other textile products, serving the military, aerospace, and residential markets. With a rich history dating back to 1941, we have built a reputation for delivering exceptional customer experiences and innovative products.

Job Summary

We are seeking a highly organized and detail-oriented Coordinator - Customer Service Specialist to join our team. As a key member of our office staff, you will play a vital role in ensuring the smooth operation of our production process and providing exceptional customer service.

Key Responsibilities
  • Manage scheduling for our production team to ensure timely delivery of products
  • Coordinate tasks and communicate with customers to keep them informed of order progress
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner
  • Collaborate with production team members to ensure high-quality products and efficient production processes
Requirements
  • Standard computer skills, including proficiency in software applications and databases
  • Experience in customer service, with a strong focus on communication, problem-solving, and teamwork
What We Offer

We offer a competitive wage of $17 - $20/hour, as well as a range of benefits, including health insurance, a 401(k) plan, and paid time off. Our positive company culture and growth opportunities make us an attractive employer for career-minded individuals.



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