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Retail Sales Specialist

2 months ago

San Antonio, Texas, United States Conn's Full time
Position Summary: As a Retail Sales Specialist at Conn's, you will be instrumental in presenting our diverse range of products and financing solutions while ensuring exceptional customer service. Your role involves guiding customers through their purchasing journey, showcasing your knowledge across various product categories, and providing customized solutions tailored to their needs. By working closely with fellow team members, you will contribute to achieving our sales objectives while enhancing the overall shopping experience.Primary Responsibilities:
  • Assist customers with personalized support throughout their buying process, from selecting products to arranging payment and delivery
  • Engage in daily outreach to both existing and prospective customers
  • Generate new sales opportunities across our extensive service offerings
  • Foster a collaborative and positive team atmosphere
  • Participate in merchandising and store layout, including the setup and maintenance of showroom displays
  • Provide exemplary customer service in accordance with company standards
  • Stay updated on current promotions and product offerings
  • Work with partners to resolve customer inquiries
  • Maintain product knowledge and sales materials
  • Build strong customer relationships and achieve monthly sales targets
  • Comply with credit policies, procedures, and regulations
  • Enhance sales potential by promoting additional services and products
  • Exhibit integrity and honesty in all job functions
  • Follow Conn's established sales process for all transactions
  • Assist with additional tasks as directed by management
Qualifications:
  • Basic proficiency in reading, writing, and mathematics
  • High School Diploma or equivalent
Preferred Qualifications:
  • Previous experience in Appliance, Furniture, or Electronics sales
  • Background in Customer Service
  • Experience in retail environments
Skills & Competencies:
  • Strong interpersonal and communication abilities
  • Engaging and approachable demeanor for customer interactions
  • Goal-oriented, organized, and detail-oriented
  • Ability to manage multiple tasks and prioritize effectively
  • Professional appearance and conduct
  • Excellent follow-up and negotiation skills
  • Adaptability to evolving technology
  • Capacity to work both independently and as part of a team
  • Receptive to feedback and coaching
  • Willingness to work flexible hours, including evenings and weekends
Work Environment:
  • Position is based in a retail store setting
  • Physical demands include standing for extended periods, lifting and moving inventory, and utilizing technology
  • Must handle merchandise safely, including lifting items weighing up to 40 pounds or more
  • Considerable physical activity is required in this role
Conn's is proud to provide equal employment opportunities.