Customer Service Representative

2 weeks ago


Edinburg, Texas, United States Robert Elizalde - State Farm Agent Full time
Job Description

Robert Elizalde - State Farm Agent is seeking a qualified professional to join their team as a Customer Relations Representative. This role is ideal for an energetic and motivated individual who thrives in a fast-paced environment and is interested in helping our business grow through value-based conversations and remarkable customer experience.

Responsibilities
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Benefits
  • 401K
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
Requirements
  • Property and Casualty license (Required)
  • Life and Health license (must be able to obtain)
  • Minimum of 1 year of previous Insurance experience (Preferred)
  • Bilingual - (English & Spanish)
  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Proactive in problem solving
  • Dedicated to customer service
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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