Patient Service Associate II

4 days ago


Cumming Georgia, United States Northside Hospital Inc. Full time
Job Summary

We are seeking a highly skilled Patient Dining Associate II to join our team at Northside Hospital Inc. This role is responsible for providing exceptional patient care and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Communicate effectively with nursing units and the Food Service Department to ensure seamless patient services.
  • Read patient menus to patients twice daily and edit selections to meet dietary restrictions.
  • Organize and manage diet orders in a timely and effective manner.
  • Develop menu tallies of special requests and ensure familiarity with dietary restrictions.
  • Assemble and deliver meal trays to patient rooms and nursing units.
  • Assist supervisors/leads in daily operations and customer service recovery initiatives.
  • Onboard and train new associates.
Requirements
  • 6 months customer service or food service experience.
  • 6 months to 1 year healthcare food service experience.
  • Demonstrated knowledge of common diet modifications.
  • Ability to perform basic mathematical calculations.
  • Ability to problem-solve in a customer service environment.
  • Current BLS card (CPR).
Preferred Qualifications
  • 2 years food service experience.


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