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Clinical Support Specialist
2 months ago
Cedars-Sinai Medical Center is recognized as a premier healthcare institution, consistently achieving top rankings in California and nationally.
Our organization has been honored with the Advisory Board Company's Workplace of the Year award, which highlights our commitment to exceptional employee engagement. We offer a comprehensive benefits package and competitive salaries, contributing to our reputation as one of America's Best Hospitals.
Why Choose Cedars-Sinai?
In addition to outstanding employee benefits such as health and dental coverage, paid time off, and a 403(b) retirement plan, we take pride in attracting top talent. Our diverse workforce reflects the community we serve, demonstrating our commitment to fostering an inclusive environment that promotes innovation.
Key Responsibilities
As an integral member of the patient care team, the Clinical Support Specialist is tasked with ensuring positive patient interactions, effective communication via phone, and verifying patient details through interviews to confirm the purpose of their visit. Duties also include preparing patients for examinations by conducting preliminary assessments, measuring vital signs, and compiling patient history summaries.
This role will involve training and managing appointment scheduling, as well as performing routine tasks related to the collection and upkeep of patient demographics and insurance information.
- Welcomes patients, accurately records vital signs, reviews current medications, and documents in the medical record
- Assists in tracking and monitoring department-specific metrics
- Clarifies policies, procedures, or services to patients using clinical or administrative expertise, within the scope of practice
- Prepares examination and procedure rooms according to patient needs
- Oversees patient care flow and assists with managing message pools and standard operational procedures
- Sanitizes and reprocesses equipment and supplies in accordance with departmental guidelines
Qualifications
Education:
- High school diploma or GED is required
- Completion of an accredited Medical Assisting program and/or certification from a recognized Medical Assistant organization is required
Experience:
- A minimum of 2 years of experience as a Medical Assistant in an outpatient clinical or medical office environment is preferred
Licenses/Certification:
- Basic Life Support (BLS) certification from the American Heart Association or American Red Cross is required
- Medical Assistant certification and/or diploma is required
About Cedars-Sinai
Cedars-Sinai is a leader in delivering high-quality healthcare, encompassing primary care, specialized medicine, and research. Since its inception, Cedars-Sinai has adapted to meet the needs of one of the most diverse regions in the nation, setting benchmarks in quality and innovative patient care, research, education, and community service. Today, Cedars-Sinai is recognized for its national leadership in transforming healthcare for the benefit of patients.
Join Our TeamWith an expanding network of primary urgent and specialty care locations throughout Southern California, Cedars-Sinai's medical network is dedicated to providing coordinated, compassionate healthcare. You can become part of our team of clinicians and physicians committed to enhancing healthcare for individuals across Los Angeles and beyond.
