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Administrative Assistant PT Weekend @ Avamere Communities

2 months ago


Portland, Oregon, United States Avamere Communities Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Avamere Communities. This part-time weekend position will be responsible for providing exceptional customer service to our residents, guests, and sales representatives.

Key Responsibilities
  • Answering Phones and Managing Calls: Respond to incoming calls, manage resident lists, and direct calls to residents.
  • Greeting Visitors and Providing Directions: Welcome visitors, provide directions, and offer information to guests, residents, and sales representatives.
  • Ensuring Visitor Compliance: Verify visitor identification, manage sign-in/out logs, and ensure visitors adhere to existing rules.
  • Administrative Support: Assist the Administrator and Department Directors with administrative tasks.
  • Mail Distribution: Receive, sort, and distribute mail.
  • Confidentiality and HIPAA Compliance: Maintain the confidentiality of resident care information in accordance with HIPAA guidelines.
Requirements
  • Age Requirement: Must be at least 18 years old.
  • Education: High School Diploma or equivalent; additional education or secretarial training preferred.
  • Experience: 1+ years of experience in a clerical position, preferably in a healthcare office setting; 1+ years of experience in a customer service position.
  • Skills: Ability to use general office equipment and computer systems.
Benefits
  • Attendance Bonus: Perfect attendance bonus in a pay period for full-time employees ($100) and part-time employees ($75).
  • Premium Pay for Holidays: Conditions apply.
  • Excellent Benefits Package: Medical coverage starting at $17.50 per pay period, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage for full-time employees.
  • Tuition Assistance.
  • Access to Earned Income: Up to 50% of net earned income before payday.
  • Career Development.
  • Employee Assistance Program: Counseling services, financial coaching, free legal services, and more.
  • Paid Time Off/Sick Leave: Rolls over annually.
  • 401(k) Retirement Plan: Employer match.