Technical Service Lead
2 weeks ago
Job Summary: We are seeking a highly skilled Technical Service Lead to join our team at Bruker Nano Inc. The successful candidate will be responsible for RMA inspection, refurbishment, and verification of NanoString Instruments, parts, and sub-assemblies.
Key Responsibilities:
- Perform Incoming Inspection and Qualification testing on NanoString Instruments following revision-controlled Standard Operating Procedures
- Record nonconformances and perform investigations into failures
- Troubleshoot, Repair, and requalify instruments in accordance with training and service manuals
- Supporting Verification and Validation of changes of procedures and forms including IQC, Installation, Preventative
- Perform incoming inspection of returned parts and instruments
- Perform decontamination, evaluation, troubleshooting, repair, and qualifications of parts and instruments
- Perform high-value refurbishment and qualifications of high-value sub-assemblies working with supply chain and vendors
- Perform Service Support tool assembly and qualification
- Identify opportunities to reduce cycle time and field failures
- Develop and implement fixates, jigs, and test fixtures as appropriate
Requirements:
- At least [X] years of experience in a related field
- Strong knowledge of mechanical, optical, and fluidic instrumentation
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong communication and teamwork skills
What We Offer:
- Competitive salary range: $62,000 - $85,000
- Opportunity to progress as you grow and develop within a role
- Full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more
About Bruker Nano Inc:
We are an equal-opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
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