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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Dr. Martens. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and achieving sales goals.
Key Responsibilities- Provide outstanding customer service by greeting customers, offering product knowledge, and helping to ensure and maximize sell-through.
- Process sales transactions accurately and promptly, meeting cash register systems requirements.
- Organize and maintain merchandise to meet Brand Marketing guidelines and enhance product appeal.
- Replenish the flow of merchandise from the stockroom to the sales floor.
- Clean and maintain retail store front, stock room, and all employee areas, including dusting, cleaning mirrors, and vacuuming.
- Previous retail sales experience, preferably in footwear or fashion apparel.
- Experience in contributing to business goals and Key Performance Indicators (KPI) in a team environment, preferably in retail.
- Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment. Multilingual a plus.
- Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change.
- Proficient in MS Office programs, retail/register systems, web-based programs, and computerized inventory systems preferred. Experience with MPOS a plus.
- Ability to use initiative to accomplish tasks and detail oriented.
- Willingness to work evenings, weekends, and holidays.
- Punctual in adherence to scheduled shift times.
- Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
- Welcome to the brand pair of Docs
- Employee discount of 65% off footwear and 50% on accessories
- Rock the latest style with our seasonal pairs
- Transit and parking flexible spending accounts
- PTO and Sick Time
- Our Employee Assistance Program - for when times might get tough
- 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
- DM Foundation, supporting and empowering our communities around the world
- Paid Volunteer Hours
$19.29 per hour
We are an equal opportunity employer and welcome applications from diverse candidates. We strive to create an inclusive environment where our employees can thrive and feel empowered to express themselves.
