Technical Infrastructure Specialist

2 days ago


Chicago, Illinois, United States Tawani Enterprises Full time

Tawani Enterprises is seeking a highly skilled Technical Infrastructure Specialist to join our team. This role will be responsible for providing Tier 1 and Tier 2 support for hardware, server, and network infrastructure.

The ideal candidate will have a strong background in IT, with a focus on technical troubleshooting and problem-solving skills. Experience working with networking standards and protocols (WAN/LAN/Wi-Fi) is essential, as well as knowledge of Active Directory and MS Entra ID (formerly Azure AD).

In this role, you will work closely with the IT team to ensure seamless service delivery, troubleshoot complex technical issues, and provide expert advice on technology improvements. The salary for this position is $85,000 - $105,000 per year, depending on experience.

A typical day for this role might include responding to requests for assistance from users, performing regular security tests and security monitoring, maintaining networks and network file systems, and assisting with project tasks as part of a team.



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