Vehicle Lot Attendant Specialist
1 week ago
About Us: National Asset Recovery Specialists is a high-growth company seeking a motivated, detail-oriented individual for our Vehicle Lot Manager position at our Akron, Ohio facility. Our office environment is laid-back yet hard-working, offering a competitive salary, monthly performance-based bonuses, and comprehensive benefits package, including health insurance and 401(k) matching.
Responsibilities:
- Verify and document repossessed vehicles, ensuring all are present and properly labeled with details such as VIN, client info, and driveable status.
- Capture and upload vehicle photos for records.
- Manage appointments and schedules for vehicle deliveries and customer redemptions.
- Provide top-notch customer service during personal property pick-ups and redemptions.
- Maintain detailed records of daily vehicle deliveries and shipments.
- Assist Repossession Agents when needed, demonstrating teamwork.
- Conduct lot inventory reviews and schedule transportation for vehicle deliveries.
- Organize and inventory personal property from vehicles.
- Ensure the lot remains organized and well-maintained.
- Collaborate with team members across the state to keep operations running smoothly.
Qualifications:
- 1-2 years of customer service experience, preferably in the automotive, warehouse, recovery, or collections industries.
- High school diploma or equivalent.
- Proficient with computers and comfortable using tablets with apps.
- Familiarity with the repossession process and vendor communication (preferred).
- Strong organizational skills with attention to detail.
- Ability to multitask and meet tight deadlines.
- Excellent interpersonal skills, with the ability to communicate effectively with diverse customers and teams.
- Assertive and confident in following up on tasks and resolving issues.
- Willing to work overtime and prioritize tasks as needed.
- Adaptable and flexible in a fast-paced environment.
- Able to sit or stand for extended periods and proficient in using a tablet, laptop, and phone.
- Effective verbal and written communication skills.
- Bonus skills: Towing experience, knowledge of the Recovery Database Network, repossession experience, or a DOT Medical Card.
Estimated Salary Range: $16-$18/hour, with potential growth after a 90-day review, and an additional $500 sign-on bonus in your first paycheck.
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