Vehicle Delivery Specialist

22 hours ago

Akron, Ohio, United States Ascent Auto Full time

As a Vehicle Delivery Specialist at Ascent Auto, you will play a crucial role in ensuring our customers have a seamless experience with their new Lexus vehicles. Your primary responsibility will be to educate and train clients on the advanced technology features of their vehicles.

About Us

At Ascent Auto, we pride ourselves on being one of the leaders in the automotive industry. Our team is dedicated to providing exceptional customer service and creating a welcoming environment for everyone who walks through our doors. We are committed to fostering a culture of excellence and continuous improvement.

Job Summary

We are seeking an experienced and enthusiastic individual to join our team as a Vehicle Delivery Specialist. In this role, you will be responsible for presenting Lexus products in an effective manner, maintaining a high degree of product and technical knowledge, and resolving customer inquiries regarding vehicle technology issues.

Key Responsibilities:
  • Present Lexus products in an effective manner that ensures customer understanding.
  • Maintain a high degree of product and technical knowledge by conducting continuous research and maintaining a collection of Lexus product and technical information.
  • Resolve customer inquiries for vehicle technology issues and troubleshoot Vehicle Technology features.
  • Master product knowledge on all vehicles and develop presentations for all Lexus vehicles and their features.
  • Assist customers in the delivery of their vehicles and personalize those deliveries to their needs.
Requirements:
  • A high school diploma or equivalent is required.
  • Excellent communication and interpersonal skills.
  • Familiarity with technology and ability to learn quickly.
  • Patient and articulate with the ability to teach complex concepts.
  • Outstanding customer follow-up skills and a high energy level.
  • Able to work in an all-weather environment and pass a background check and drug screen.
Compensation and Benefits:

The estimated salary for this position is $60,000 per year, plus benefits including medical, dental, and vision insurance, a 401(k) retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company-paid training. At Ascent Auto, we maintain a strong policy of equal employment opportunity for all associates.

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