Accounting and Customer Service Specialist
7 days ago
We are seeking an experienced Accounting and Customer Service Specialist to join our team at Waterstone Capital Operations LLC. The ideal candidate will have strong accounting skills, with experience in processing payments, balancing books, and performing other essential accounting tasks.
The Night Auditor will be responsible for:
- Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures.
- Checking guests in, out, and managing any wake-up call requests.
- Answering phones and dealing with overnight guest queries.
- Running night audit property management systems or manual equivalents.
- Performing other duties such as concierge services and special guest requests.
Salary: $50,000 - $65,000 per year, depending on experience.
Responsibilities:
- Providing exceptional customer service to guests and colleagues.
- Accurately processing payments and performing accounting tasks.
- Collaborating with colleagues to achieve team goals.
- Staying up-to-date with company policies and procedures.
What We Offer:
- A competitive salary range.
- Ongoing training and development opportunities.
- A supportive and inclusive work environment.
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