Restaurant Operations Manager

4 weeks ago


Morris, Illinois, United States Wendy's Full time
Shift Manager Role at Wendy's

As a Shift Manager at Wendy's, you will be responsible for leading a team of crew members during each shift. This is an entry-level, supervisory position that offers a great opportunity to develop your leadership and customer service skills.

Key Responsibilities:
  • Inspire crew members to provide excellent customer service and achieve high-quality results.
  • Ensure guests enjoy a positive dining experience by maintaining a clean and welcoming environment.
  • Manage food and labor costs, and monitor inventory levels to optimize restaurant performance.
  • Train, monitor, and reinforce food safety procedures and safe working practices.
  • Provide coaching and feedback to team members to help them improve their performance.
  • Maintain a professional appearance and provide excellent customer service at all times.

Benefits:
  • Competitive pay and quarterly bonuses.
  • Medical, vision, and RX insurance.
  • Short and long-term disability coverage.
  • Employee assistance program.
  • Performance evaluations every 12 months.
  • Clear career path and opportunities for advancement.
  • 10-12 week training program.
  • Free meals and paid time off.

Requirements:
  • Previous food or customer service experience required.
  • Previous supervisory experience preferred.
  • Flexible availability and willingness to work a variety of shifts.
  • Strong leadership and customer service skills.
  • Friendly, outgoing personality and fluent English-speaking and writing skills.
  • Ability to lift 35 pounds and work in a fast-paced environment.

About Wendy's:
Wendy's is a fast-food restaurant chain that values quality, customer service, and employee development. We offer a supportive work environment and opportunities for career growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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