Restaurant Operations Manager
4 weeks ago
As a Shift Manager at Wendy's, you will be responsible for leading a team of crew members during each shift. This is an entry-level, supervisory position that offers a great opportunity to develop your leadership and customer service skills.
Key Responsibilities:
- Inspire crew members to provide excellent customer service and achieve high-quality results.
- Ensure guests enjoy a positive dining experience by maintaining a clean and welcoming environment.
- Manage food and labor costs, and monitor inventory levels to optimize restaurant performance.
- Train, monitor, and reinforce food safety procedures and safe working practices.
- Provide coaching and feedback to team members to help them improve their performance.
- Maintain a professional appearance and provide excellent customer service at all times.
Benefits:
- Competitive pay and quarterly bonuses.
- Medical, vision, and RX insurance.
- Short and long-term disability coverage.
- Employee assistance program.
- Performance evaluations every 12 months.
- Clear career path and opportunities for advancement.
- 10-12 week training program.
- Free meals and paid time off.
Requirements:
- Previous food or customer service experience required.
- Previous supervisory experience preferred.
- Flexible availability and willingness to work a variety of shifts.
- Strong leadership and customer service skills.
- Friendly, outgoing personality and fluent English-speaking and writing skills.
- Ability to lift 35 pounds and work in a fast-paced environment.
About Wendy's:
Wendy's is a fast-food restaurant chain that values quality, customer service, and employee development. We offer a supportive work environment and opportunities for career growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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