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Student Support Specialist

2 months ago

Fallon, Nevada, United States Western Nevada College Full time

Job Title: Computer Lab Assistant/Test Proctor

We are seeking a highly organized and detail-oriented individual to join our team as a Computer Lab Assistant/Test Proctor at Western Nevada College. This is a part-time position that requires a strong commitment to providing excellent customer service and support to our students.

Key Responsibilities:

  • Provide technical support and assistance to students in the computer lab, including troubleshooting hardware and software issues.
  • Administer college and national testing, ensuring the integrity and security of the testing process.
  • Maintain accurate records of student test scores and lab usage.
  • Develop and implement procedures to ensure the efficient operation of the computer lab.
  • Collaborate with faculty and staff to promote the use of technology in the classroom and provide technical support as needed.
  • Stay up-to-date with the latest technology trends and advancements, and make recommendations for improving the computer lab's infrastructure and services.

Requirements:

  • High school diploma or equivalent required; some college or associate's degree preferred.
  • Experience working in a computer lab or technical support environment is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with students, faculty, and staff.
  • Ability to work independently and as part of a team, with a strong commitment to providing excellent customer service.

Working Conditions:

  • This is a part-time position, with a typical schedule of 20 hours per week.
  • The computer lab is a fast-paced and dynamic environment, with a high volume of student traffic.
  • The successful candidate will be required to work a flexible schedule, including evenings and weekends as needed.

What We Offer:

  • A competitive hourly rate and opportunities for professional development.
  • A dynamic and supportive work environment, with a team of dedicated professionals who are passionate about providing excellent customer service.
  • The chance to make a real difference in the lives of our students, and contribute to the success of Western Nevada College.