Spa Services Coordinator

1 week ago


Katy, Texas, United States The Wellness Centre Full time

About Us:

The Wellness Centre has been offering wellness solutions to support members of the community become healthier and live a well-balanced life for nearly two decades. Our team of experts crafts customized wellness experiences that bring the mind, body, and spirit back to nature full circle.

Job Description:

We are seeking a Guest Relations Coordinator to join our team at The Wellness Centre. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and promoting our wellness services.

Responsibilities:

  • Welcome and introduce guests to our facility and services available.
  • Assist guests with purchasing retail products and provide thorough explanations of services and products.
  • Verify medical insurance and communicate effectively with patients.
  • Schedule and confirm all appointments according to company protocols.
  • Provide excellent telephone service to guests, perform sales transactions, and maintain accuracy and professionalism.
  • Actively maintain a beautiful physical environment in public areas, engage in cleaning and re-stocking, and follow all policies and procedures.

Requirements:

  • Professional appearance and outgoing personality with a positive attitude.
  • Strong organizational and time management skills, customer service experience, and verbal communication and written skills.
  • Ability to handle pressure situations, flexible work schedule, and strong desire to deliver high-quality customer service.

Benefits:

  • Competitive salary ($45,000 - $55,000 per year).
  • A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.


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