Front of House Coordinator

3 weeks ago


Milford, Connecticut, United States Dockside Brewery LLC Full time
Front Desk Receptionist

Dockside Brewery LLC seeks a friendly and efficient Front Desk Receptionist to join our team.

Salary Range: $28,000 - $38,000 per year, based on experience.

About the Position:

We are a dynamic restaurant and bar looking for a skilled Front Desk Receptionist to provide exceptional customer service and support our front-of-house operations.

Main Responsibilities:

  • Welcoming guests as they enter the restaurant and managing the waiting list effectively.
  • Providing menus, answering questions, and ensuring guests have a great dining experience.
  • Seating guests at tables or in waiting areas, considering table rotation and server loads.
  • Engaging with guests to ensure their meal is satisfactory and addressing any concerns promptly.
  • Handling phone calls, taking reservations, and responding to guest inquiries.
  • Maintaining a thorough knowledge of the menu and making recommendations to guests as needed.
  • Collaborating with servers and other staff members to deliver seamless service.

Requirements:

  • High school diploma or equivalent preferred.
  • Ability to work well under pressure, providing top-notch customer service in a fast-paced environment.
  • A positive attitude, excellent communication skills, and a willingness to learn and grow.
  • Able to stand for long periods, safely lift trays of food, and manage multiple tasks simultaneously.
  • Familiarity with point-of-sale systems and basic math skills.
  • Restaurant experience a plus, but not required.


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