Front of House Coordinator
3 weeks ago
Dockside Brewery LLC seeks a friendly and efficient Front Desk Receptionist to join our team.
Salary Range: $28,000 - $38,000 per year, based on experience.
About the Position:
We are a dynamic restaurant and bar looking for a skilled Front Desk Receptionist to provide exceptional customer service and support our front-of-house operations.
Main Responsibilities:
- Welcoming guests as they enter the restaurant and managing the waiting list effectively.
- Providing menus, answering questions, and ensuring guests have a great dining experience.
- Seating guests at tables or in waiting areas, considering table rotation and server loads.
- Engaging with guests to ensure their meal is satisfactory and addressing any concerns promptly.
- Handling phone calls, taking reservations, and responding to guest inquiries.
- Maintaining a thorough knowledge of the menu and making recommendations to guests as needed.
- Collaborating with servers and other staff members to deliver seamless service.
Requirements:
- High school diploma or equivalent preferred.
- Ability to work well under pressure, providing top-notch customer service in a fast-paced environment.
- A positive attitude, excellent communication skills, and a willingness to learn and grow.
- Able to stand for long periods, safely lift trays of food, and manage multiple tasks simultaneously.
- Familiarity with point-of-sale systems and basic math skills.
- Restaurant experience a plus, but not required.
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