Security Officer
6 days ago
The Security Officer is a vital member of the Sonesta International Hotels team, responsible for ensuring the safety and security of all guests, employees, and visitors. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Security and Safety: Ensure the security and safety of all hotel assets, guests, and employees by enforcing security policies and procedures, and maintaining a high level of awareness of potential security risks.
- Incident Response: Investigate and respond to incidents, accidents, and complaints in a timely and professional manner, ensuring that all necessary procedures are followed and that guests and employees are treated with respect and dignity.
- Asset Protection: Prevent losses due to theft, burglary, pilferage, and other criminal activity by monitoring hotel premises, securing facilities during non-operating hours, and conducting regular patrols.
- Guest and Employee Support: Provide excellent customer service to guests and employees, responding to their needs and concerns in a timely and professional manner.
- Reporting and Documentation: Complete accurate and detailed reports of incidents, accidents, and other security-related matters, and maintain accurate records of security-related activities.
- Education and Experience: High school diploma or equivalent required; prior experience in security or a related field preferred.
- Skills and Abilities: Excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment; ability to lift, carry, and move objects weighing up to 50 pounds; ability to stand and walk for long periods of time; and ability to work in extreme temperatures.
- Physical Demands: Ability to stand and walk for long periods of time; ability to lift, carry, and move objects weighing up to 50 pounds; and ability to work in extreme temperatures.
- Medical, Dental, and Vision Insurance: Comprehensive health insurance plan for employees and their families.
- 401(k) Retirement Plan: Company-matched retirement savings plan for employees.
- Paid Vacation and Sick Days: Generous paid time off for employees to relax and recharge.
- Sonesta Hotel Discounts: Discounts on hotel stays and other services for employees and their families.
- Educational Assistance: Assistance with education and training for employees to advance their careers.
- Paid Parental Leave: Paid leave for employees to care for their new babies.
- Company Paid Life Insurance: Company-paid life insurance for employees.
- Company Paid Short Term and Long Term Disability Insurance: Company-paid disability insurance for employees.
- Various Employee Perks and Discounts: Discounts on hotel stays, food, and other services for employees and their families.
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