Business Process Analyst

2 days ago


Columbia, South Carolina, United States DigiFlight Full time

The Business Process Analyst will play a key role in the establishment of staffing and business process standards for a large engineering program. This individual will work closely with the Business Process Manager to coordinate business rhythms, vendor meetings, cross-team activities, and program increment planning events.

The Business Process Analyst will also support internal and on-site actions for Digiflight, Inc. employees and subcontractors, including onboarding, off-boarding, daily ad hoc requirements, and security processing tasks.

Primary Responsibilities:

  • Provide support in budget, billing, reporting, and financial management for IT initiatives.
  • Provide expertise in business process and system analysis, design, improvement, and implementation efforts, and translate business process needs into technical requirements.
  • Track and maintain schedules.
  • Reinforce security procedures and policies.
  • Verify facility accesses and incident reports.
  • Submit and track account requests and status.
  • Establish and maintain procedures, policies, and standards of operation for program-wide business processes.
  • Facilitate cross-team collaboration.
  • Collect and analyze data in support of program, contract, and customer metrics and data calls.
  • Lead general operations management in support of unclassified and classified environments.

Basic Qualifications:

  • Experience with customer systems and databases.
  • Experience with SharePoint, Outlook, and MS Office Suite of tools.
  • Demonstrated ability to thrive working independently as well as part of a team.
  • Demonstrated ability to respond to quick-turn deadlines and multi-tasking requirements.

Candidate must have a MA/MS degree with a minimum of 10 years of experience. This may be substituted with a BS/BA degree and a minimum of 12 years of total experience.

Candidate must be a US Citizen.

DigiFlight attracts the most highly skilled workforce to protect some of our nation's most sensitive systems. Before joining the company, many DigiFlight professionals served our country in a civilian and/or military capacity. Our diverse team provides innovative solutions as they support critical clients in tackling tough challenges. Most importantly, our team is passionate about their work and making a difference.

Our corporate culture promotes a healthy work/life balance.

Our Benefits:

  • Health, Dental, Vision, and Flexible Spending Account.
  • Paid Time Off (PTO).
  • 11 paid holidays.
  • Tuition Education Assistance.
  • Professional Development.
  • 401(k) retirement plan.
  • Life insurance and short- and long-term disability insurance.
  • Employee Referral Program.
  • Marketing Incentive Plans.

DigiFlight, Inc. (DFI) is an Affirmative Action, Equal Opportunity Employer. DFI offers a highly competitive, family-oriented benefits package.



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