ServiceNow Developer
4 weeks ago
We are seeking a highly skilled ServiceNow Developer to join our IT Service Delivery team. As a ServiceNow Developer, you will play a key role in delivering IT focused ServiceNow solutions.
Key Responsibilities:- Partner with business stakeholders to understand requirements and provide best practice advice on ServiceNow solutions
- Ability to communicate and build relationships with all levels of an organization including both technical and non-technical audiences
- Build new and support existing catalog items and workflows
- Drive automation of common activities, and integrate with common platforms via IntegrationHub or with APIs
- Create and configure Business Rules, UI Policies, UI Actions, and Client Scripts
- Demo builds to customers
- Develop, validate and execute comprehensive test plans
- Contribute to the continual improvement of delivery services processes
- Maintain the health of the CMDB
- Configure ServiceNow Discovery and Service Mapping
- Configure MID servers
- Maintain Discovery schedules, configure probes, and troubleshoot Discovery issues
- Perform weekly releases
- Assist in analyzing and resolving operational issues
- Create or manage ServiceNow reports and dashboards
- Participate in planning for and executing on continuous improvement opportunities
- Perform platform family upgrades, resolve skipped records, and complete functional testing
- Stay current with ServiceNow functionality and offerings
- Strong ownership, accountability, and attention to detail in all work efforts
- 5+ years of broad ServiceNow experience including: ITSM, Service Portal, Discovery, CMDB, ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), Knowledge of ITIL
- Strong interpersonal skills, and positive customer centric attitude
- Background in application development using technologies like HTML, CSS, JSON, XML, JavaScript
We are a national expert in delivering flexible technology and talent solutions. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. We strive for excellence and focus on the human aspect of our business, working seamlessly with our talent and clients to match the right solutions to the right opportunities.
We provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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