Customer Service Lead Expert

1 day ago


West Palm Beach, Florida, United States Burlington Full time
Job Summary

The Part-Time Customer Service Lead is responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional, friendly, and professional customer service. The ideal candidate will be able to work a flexible schedule, including evenings, weekends, and holidays, and have the physical ability to lift boxes weighing up to 40 pounds.

Key Responsibilities:
  • Model company core values and maintain a customer-first focus
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions
Requirements:
  • Able to work a flexible schedule, including evenings, weekends, and holidays
  • Physical ability to lift boxes weighing up to 40 pounds

The estimated salary for this role is $14-$16 per hour, based on location in Lake Park, FL. Benefits include competitive wage, flexible hours, associate discount, and potential eligibility for benefits package which includes medical coverage and a 401(k) plan.



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