Beverage Service Associate

3 weeks ago


Waterloo, Iowa, United States Bally's Dover Casino Resort Full time
Beverage Server Job Description

Job Summary:

We are seeking a skilled Beverage Server to join our team at Bally's Dover Casino Resort. As a Beverage Server, you will be responsible for providing exceptional customer service, taking and preparing beverage orders, and ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Take and prepare beverage orders or relay orders to the bartender for preparation.
  • Collect orders from the bartender, add garnishes, and serve to guests with cocktail napkins.
  • Compute bills and accept payment.
  • Request identification from customers when necessary.
  • Remove empty or dirty glasses and bottles and return them to the bar or kitchen.
  • Provide friendly, courteous, and timely beverage service to all guests.
  • Keep the service area stocked with supplies and maintain a clean and orderly work environment.
  • Serve alcoholic and non-alcoholic beverages.
  • Provide exceptional customer service and communicate effectively with co-workers, supervisors, and guests.
Requirements:
  • High School diploma or equivalent.
  • Previous money handling and guest service experience preferred.
  • Basic mathematical skills and ability to multitask in a fast-paced environment.
  • Ability to exercise initiative and a sense of urgency.
  • Self-motivated and directed with an outgoing personality and excellent communication skills.
Benefits:
  • Eligible for employee discount meals, paid lunch break, subsidized bus passes, and reimbursement of Colorado Gaming License fees.
  • Eligible for health, dental, vision, company-paid long-term disability and life insurance, flexible spending account, group life, whole life, supplemental term life, short-term and long-term disability, voluntary critical illness, accidental and hospital indemnity insurance, identity theft and pet insurance discounts, upwards childcare database and support, employee assistance program, student loan advisor assistance, and wellness program.
  • Eligible for 401K and PTO after 90 days of full-time employment.

Bally's Dover Casino Resort is an equal opportunity employer.


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