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Lead Cashier for Retail Operations
2 months ago
Position: Full Time Head Cashier
Role Summary: The Head Cashier serves as a pivotal team leader at the Front End of the store, collaborating closely with the Front End Manager to ensure a seamless shopping experience for customers.
Key Responsibilities:
- Deliver exceptional customer service by proactively addressing customer inquiries and resolving any issues that may arise.
- Occasionally manage the Customer Service Desk, which includes the ordering and stocking of specialty items.
- Oversee the performance of Cashiers and Courtesy Clerks to ensure adherence to all operational policies and procedures.
- Collaborate with the Front End Manager and Store Manager to uphold cash handling protocols.
- Perform Cashier duties as required.
- Execute additional responsibilities as assigned by the Store Manager or Front End Manager.
Required Skills:
- Strong proficiency in basic mathematics, including counting, addition, and subtraction.
- Excellent communication skills, along with effective team leadership and customer service abilities.
Physical Requirements: Must be able to lift up to 25 lbs and perform tasks that involve twisting, bending, stooping, squatting, and kneeling.