Logistics Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at Woongjin, INC. The ideal candidate will have prior experience in logistics, supply chain, transportation, or customer service.
The Logistics Coordinator will be responsible for tracking shipments in transit, updating tracking systems, and proactively communicating status updates to clients.
This role requires strong accuracy in data entry and documentation, excellent communication skills, and the ability to troubleshoot issues and provide quick resolutions.
Key Responsibilities:
- Monitor shipments in transit and update tracking systems
- Communicate status updates to clients via phone, email, and chat
- Accurately input shipment details, updates, and customer information into logistics management systems
- Investigate and resolve delivery discrepancies, delays, and customer complaints
- Cordinate with carriers and drivers to ensure timely pickups and deliveries
- Maintain accurate records of shipments, proof of deliveries, and service logs
Requirements:
- Prior experience in logistics, supply chain, transportation, or customer service
- Experience with Microsoft Outlook and Excel
- Proficiency in data entry and logistics software (TMS, WMS, or similar systems)
- Excellent verbal and written communication skills
- Strong attention to detail and problem-solving skills
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