Logistics Coordinator for MindSource
2 weeks ago
MindSource is seeking a skilled Logistics Coordinator to join our team. As a key member of our logistics operations, you will be responsible for ensuring the smooth flow of goods from suppliers to customers.
Key Responsibilities:
• Tracking and tracing shipments in transit
• Updating tracking systems and communicating status updates to clients
• Accurately entering shipment details, updates, and customer information into logistics management systems
• Providing excellent customer service via phone, email, and chat regarding shipment statuses, delays, or issues
• Investigating and resolving delivery discrepancies, delays, and customer complaints in a professional and timely manner
• Coordinating with carriers and drivers to ensure timely pickups and deliveries
• Maintaining accurate records of shipments, proof of deliveries, and service logs
Requirements and Qualifications:
• Experience in logistics, supply chain, transportation, or customer service
• Technical skills: Microsoft Outlook and Excel proficiency, data entry, and logistics software (TMS, WMS, or similar systems)
• Excellent communication, attention to detail, problem-solving, multitasking, and teamwork skills
Benefits:
MindSource offers a dynamic work environment, opportunities for growth and development, and a competitive salary.
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