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Receptionist at Boys
2 months ago
POSITION: Front Desk Clerk
SOURCE: Program Professional
SUPERVISOR: Unit Director
EMPLOYMENT STATUS: Non-Exempt
WORKING HOURS: Monday – Friday 1-6 PM OR 1-7 PM, depending on Club site.
SALARY: $13-$15/hour
PRIMARY ROLE:
The Front Desk Clerk is tasked with managing the front desk operations at their assigned Club location, acting as the main receptionist during afternoon program hours. Responsibilities include welcoming all visitors, controlling access to secure front entrances, tracking attendance of youth club members, ensuring safe daily check-out of members, and performing light data entry using membership software.
KEY RESPONSIBILITIES:
- Collect membership fees when necessary.
- Answer phone calls, providing general information, directing callers to appropriate staff, or taking messages as needed.
- Ensure daily attendance is recorded upon a child's arrival and during pick-up/delivery, and submit attendance sheets to the Administrative Assistant/Data Entry Clerk promptly.
- Utilize data tracking systems to monitor average daily attendance (ADA) of participants.
- Deliver exceptional customer service to parents and community stakeholders representing Boys & Girls Club.
- Facilitate safe and well-organized check-out of all Club members daily.
- Perform additional administrative or member relations tasks as requested.
RELATIONSHIPS:
Internal: Maintain regular contact with Club staff (both professional and volunteer) and supervisor to exchange information, discuss issues, and clarify guidelines/instructions.
External: Engage with members, families, and the general public to provide and gather information, either in response to inquiries or as directed by the supervisor.
SKILLS AND QUALIFICATIONS:
- Strong written and verbal communication abilities.
- Excellent organizational skills and attention to detail.
- Proficient customer relations skills.
- Able to maintain strict confidentiality.
Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $15.00/hour.
About Boys & Girls Club of Jefferson City: Boys & Girls Club Of Jefferson City is seeking a motivated individual to join our dedicated team. Our ideal candidate is self-driven and engaged. Learn more about us at our website.
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