Sales and Support Professional

3 days ago


Knoxville, Tennessee, United States Mitchell Tax Software Full time
About the Job

This is an exciting opportunity to join Mitchell Tax Software as a Sales and Support Account Specialist. As a Sales and Support Account Specialist, you will be responsible for delivering exceptional customer service, providing technical support, and promoting our industry-leading tax preparation software to tax preparers across the US.

The ideal candidate will have a strong background in sales and customer service, excellent communication skills, and the ability to navigate a PC/Windows computer with ease. A strong desire to learn new skills and be part of a growing business is essential for this role.

Key Responsibilities:

  • Sales: Make customer sales and inform potential clients about the benefits of our tax software
  • Customer Service: Provide technical support, answer questions, and help clients troubleshoot issues
  • Training: Deliver remote training sessions to clients across the US
  • Software Navigation: Navigate the tax software on a daily basis to deliver demos, trainings, troubleshooting, and day-to-day setup type tasks

Requirements and Qualifications

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills
  • A strong background in sales and customer service
  • The ability to navigate a PC/Windows computer with ease
  • A strong desire to learn new skills and be part of a growing business

Benefits and Compensation

We offer a competitive salary of $25 per hour, with potential for overtime. In addition to a competitive salary, we also offer a range of benefits that support your professional development and well-being. These include opportunities for training and education, flexible working arrangements, and a supportive work environment.



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