Sales and Support Professional
3 days ago
This is an exciting opportunity to join Mitchell Tax Software as a Sales and Support Account Specialist. As a Sales and Support Account Specialist, you will be responsible for delivering exceptional customer service, providing technical support, and promoting our industry-leading tax preparation software to tax preparers across the US.
The ideal candidate will have a strong background in sales and customer service, excellent communication skills, and the ability to navigate a PC/Windows computer with ease. A strong desire to learn new skills and be part of a growing business is essential for this role.
Key Responsibilities:
- Sales: Make customer sales and inform potential clients about the benefits of our tax software
- Customer Service: Provide technical support, answer questions, and help clients troubleshoot issues
- Training: Deliver remote training sessions to clients across the US
- Software Navigation: Navigate the tax software on a daily basis to deliver demos, trainings, troubleshooting, and day-to-day setup type tasks
Requirements and Qualifications
To be successful in this role, you will need to have:
- Excellent communication and interpersonal skills
- A strong background in sales and customer service
- The ability to navigate a PC/Windows computer with ease
- A strong desire to learn new skills and be part of a growing business
Benefits and Compensation
We offer a competitive salary of $25 per hour, with potential for overtime. In addition to a competitive salary, we also offer a range of benefits that support your professional development and well-being. These include opportunities for training and education, flexible working arrangements, and a supportive work environment.
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