Insurance Customer Experience Specialist

5 days ago


Peoria, Arizona, United States Paige McKown & Associates Full time

About Us:

Paige McKown & Associates is a leading provider of insurance services, dedicated to delivering exceptional customer experiences and exceeding client expectations.

Job Description:

We are seeking a skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communicate effectively with customers to understand their needs and concerns.
  • Collaborate with internal teams to provide seamless support to customers.
  • Analyze customer feedback and implement improvements to our services.

Requirements:

  • 2+ years of customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in Microsoft Office Suite.

What We Offer:

  • The estimated salary for this position is $58,000 - $68,000 per year, depending on experience.
  • Bonus based on performance.
  • Opportunity for advancement.
  • Paid time off.
  • Training & development opportunities.


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