Automotive Service Operations Manager
1 week ago
**Service Department Director**
At Koncept Automotive Group, we are seeking a highly skilled and experienced Service Department Director to lead our service team. The ideal candidate will have a proven track record of running an efficient and profitable service department, with a strong focus on customer satisfaction and employee development.
**Key Responsibilities:**
- Forecast and achieve sales and profit objectives for the service department
- Develop and implement strategies to improve customer satisfaction and loyalty
- Lead and motivate a team of service technicians and advisors to achieve exceptional results
- Manage and control costs, including labor, parts, and inventory
- Ensure compliance with all relevant laws and regulations, including OSHA and hazardous waste disposal
**Requirements:**
- 5+ years of experience in an auto repair facility
- ASE certification preferred
- Excellent communication, supervisory, and managerial skills
- Ability to read and comprehend instructions and information
**Benefits:**
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision
- 401(k) with matching contributions
- Opportunities for professional growth and development
We offer a dynamic and supportive work environment, with a strong focus on teamwork and customer satisfaction. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.
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