Automotive Service Operations Manager

1 week ago


Pratt, Kansas, United States Koncept Automotive Group Full time

**Service Department Director**

At Koncept Automotive Group, we are seeking a highly skilled and experienced Service Department Director to lead our service team. The ideal candidate will have a proven track record of running an efficient and profitable service department, with a strong focus on customer satisfaction and employee development.

**Key Responsibilities:**

  • Forecast and achieve sales and profit objectives for the service department
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a team of service technicians and advisors to achieve exceptional results
  • Manage and control costs, including labor, parts, and inventory
  • Ensure compliance with all relevant laws and regulations, including OSHA and hazardous waste disposal


**Requirements:**
  • 5+ years of experience in an auto repair facility
  • ASE certification preferred
  • Excellent communication, supervisory, and managerial skills
  • Ability to read and comprehend instructions and information


**Benefits:**
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision
  • 401(k) with matching contributions
  • Opportunities for professional growth and development


We offer a dynamic and supportive work environment, with a strong focus on teamwork and customer satisfaction. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.

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