Customer Service Representative Role

3 days ago


Boaz, Alabama, United States Rack Room Shoes Full time

Rack Room Shoes Job Description

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We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Create a positive shopping experience for customers through awareness and company service standards;
  • Maintain awareness of all current sales promotions and discounts;
  • Maintain merchandise presentation and ensure the store is well-merchandised;
  • Develop and maintain necessary product knowledge and fitting skills;
  • Process all sales and POS terminal transactions accurately and efficiently.

Requirements

  • High school diploma or equivalent required;
  • Excellent communication and interpersonal skills;
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system;
  • Ability to lift up to 25 pounds and stand for long periods;
  • Familiarity with retail operations and sales principles.

What We Offer

  • Competitive hourly wage and benefits package;
  • Opportunities for career advancement and professional growth;
  • Discounts on Rack Room Shoes merchandise and access to employee sales;
  • A supportive and team-oriented work environment.


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