Customer Service Representative Role
3 days ago
Rack Room Shoes Job Description
">We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth.
Key Responsibilities
- Create a positive shopping experience for customers through awareness and company service standards;
- Maintain awareness of all current sales promotions and discounts;
- Maintain merchandise presentation and ensure the store is well-merchandised;
- Develop and maintain necessary product knowledge and fitting skills;
- Process all sales and POS terminal transactions accurately and efficiently.
Requirements
- High school diploma or equivalent required;
- Excellent communication and interpersonal skills;
- Basic math skills and accuracy with handling cash and operating a point-of-sale system;
- Ability to lift up to 25 pounds and stand for long periods;
- Familiarity with retail operations and sales principles.
What We Offer
- Competitive hourly wage and benefits package;
- Opportunities for career advancement and professional growth;
- Discounts on Rack Room Shoes merchandise and access to employee sales;
- A supportive and team-oriented work environment.
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