Guest Services Representative

5 days ago


Boston, Massachusetts, United States The Newbury Boston Full time
About the Job

We are seeking a skilled and detail-oriented Room Attendant to join our team at The Newbury Boston.

Job Summary

As a Room Attendant, you will be responsible for maintaining clean and attractive guestrooms while providing exceptional service to all guests.

Key Responsibilities
  • Cleaning and Maintenance: Clean guestrooms thoroughly according to established standards, including but not limited to: removing trash and dirty linen, restocking supplies, and replenishing chemicals.
  • Attention to Detail: Pay close attention to details to ensure that every guest room meets our high standards of cleanliness and organization.
  • Collaboration: Work closely with colleagues to ensure seamless service delivery and maintain high standards of communication.
Requirements
  • Education and Experience: High school diploma or equivalent and/or experience in a hotel or related field preferred.
  • Physical Demands: Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Additional Requirements: Must be able to stand during entire shift and effectively communicate with all levels of employees and guests.


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