Service Leader

17 hours ago


Lansing, Michigan, United States Chipotle Full time
Job Overview

At Chipotle, we're passionate about serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. We're looking for a Service Leader to join our team and help us maintain a positive customer experience by ensuring safe and quality food is prepared and served.

Key Responsibilities
  • Ensure great tasting, high quality food is served
  • Help resolve food quality issues
  • Support food safety by monitoring hand washing, glove changes, time and temperature on the line, secondary shelf lives, and Daily Food Safety Checklist
  • Help resolve customer incidents and work to ensure positive customer experiences
  • Monitor crew breaks, shift changes, shift meetings, and line schedules
  • Develop and cross-train front of house Crew
  • Assist with Crew performance reviews
  • Develop future Service Leaders
  • Assist with miscellaneous office administration duties
Requirements
  • Chipotle Crew member and/or Kitchen Leader experience
  • Ability to understand and articulate Chipotle's Food With Integrity philosophy
  • Cash handling policies and procedures knowledge
  • Food Safety and health department matters knowledge
  • Office paperwork familiarity
  • Primary language(s) of the work location knowledge
  • High school diploma
  • Restaurant experience

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