Strategic HR Technologist

6 days ago


Madison, Wisconsin, United States RTA US Full time

Job Title: Strategic HR Technologist

We are seeking a highly skilled and experienced HR technologist for a 12-month contracting role at RTA US, reporting to the VP, People Transformation and Operations.

Estimated Salary: $88,000 - $99,000 per year

The ideal candidate will be responsible for accelerating P&P tech and AI capabilities, creating a seamless employee and manager service experience, and showcasing our Zendesk product for the HR use-case.

About the Role:

This is a unique opportunity to join RTA US as a strategic HR technologist and make a significant impact on our HR operations.

Key Responsibilities:
  • Develop a comprehensive framework for our HR tech roadmap and implementation strategy.
  • Lead the integration and adoption of technology and AI capabilities across People and Places.
  • Streamline the service experience for managers and employees, improving processes and content delivery throughout our employee lifecycle.
  • Oversee the People and Places content strategy, ensuring accurate, relevant, and timely information availability.
  • Govern HR tech stack decisions with a focus on tech stack consolidation and user-experience, ensuring alignment with CIO strategy and smooth implementation of chosen solutions.
  • Collaborate with our Ops integration and People Services teams to implement the Zendesk-on-Zendesk implementation roadmap.
  • Drive our Zendesk showcase work, elevating how HR functions can use Zendesk to create a simple and effective HR support experience and meeting with customers and potential customers to speak to our use case.
  • Maintain a close partnership with the CIO organization to ensure alignment in tech-adoption and digital transformation strategies.
  • Stay up-to-date with the latest HR tech and AI trends, adapting our strategy accordingly.
Requirements:
  • A bachelor's degree in HR, IT, Business, or a related field. A relevant master's degree or higher is a plus.
  • Proven senior-level experience in IT and/or HR Operations.
  • Workday experience required.
  • Knowledge of AI applications and their pragmatic use within HR.
  • Experience working with Zendesk solutions preferred.
  • Significant experience working in/with IT teams, particularly in implementing technology solutions within HR.
  • Demonstrable strategic thinking and problem-solving skills.
  • Exceptional leadership, communication, and team collaboration abilities.
What We Offer:

RTA US offers a competitive salary, comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.



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