Strategic HR Technologist
6 days ago
Job Title: Strategic HR Technologist
We are seeking a highly skilled and experienced HR technologist for a 12-month contracting role at RTA US, reporting to the VP, People Transformation and Operations.
Estimated Salary: $88,000 - $99,000 per yearThe ideal candidate will be responsible for accelerating P&P tech and AI capabilities, creating a seamless employee and manager service experience, and showcasing our Zendesk product for the HR use-case.
About the Role:This is a unique opportunity to join RTA US as a strategic HR technologist and make a significant impact on our HR operations.
Key Responsibilities:- Develop a comprehensive framework for our HR tech roadmap and implementation strategy.
- Lead the integration and adoption of technology and AI capabilities across People and Places.
- Streamline the service experience for managers and employees, improving processes and content delivery throughout our employee lifecycle.
- Oversee the People and Places content strategy, ensuring accurate, relevant, and timely information availability.
- Govern HR tech stack decisions with a focus on tech stack consolidation and user-experience, ensuring alignment with CIO strategy and smooth implementation of chosen solutions.
- Collaborate with our Ops integration and People Services teams to implement the Zendesk-on-Zendesk implementation roadmap.
- Drive our Zendesk showcase work, elevating how HR functions can use Zendesk to create a simple and effective HR support experience and meeting with customers and potential customers to speak to our use case.
- Maintain a close partnership with the CIO organization to ensure alignment in tech-adoption and digital transformation strategies.
- Stay up-to-date with the latest HR tech and AI trends, adapting our strategy accordingly.
- A bachelor's degree in HR, IT, Business, or a related field. A relevant master's degree or higher is a plus.
- Proven senior-level experience in IT and/or HR Operations.
- Workday experience required.
- Knowledge of AI applications and their pragmatic use within HR.
- Experience working with Zendesk solutions preferred.
- Significant experience working in/with IT teams, particularly in implementing technology solutions within HR.
- Demonstrable strategic thinking and problem-solving skills.
- Exceptional leadership, communication, and team collaboration abilities.
RTA US offers a competitive salary, comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
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