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Sales Support Specialist

2 months ago

Islip, New York, United States Paradies Na Full time

Position Title: Sales Associate

Job Category: Retail Operations

Job Overview:

As a Sales Associate, your primary responsibility is to prioritize customer satisfaction at all times. You will deliver exceptional, personalized service by understanding customer needs and making tailored product recommendations.

Key Responsibilities:

  1. Provide outstanding customer service and address any inquiries or concerns.
  2. Promote and inform customers about various products and services.
  3. Effectively resolve customer service challenges and escalate issues when necessary.
  4. Foster positive relationships with team members to enhance the overall store environment.
  5. Ensure the store is visually appealing and meets merchandising and cleanliness standards.
  6. Accurately process customer transactions using the point-of-sale system.
  7. Handle inventory tasks such as receiving, cycle counts, and product returns efficiently.
  8. Complete necessary paperwork and process controls accurately.
  9. Adhere to company policies and maintain a safe working environment.
  10. Understand and comply with cash handling and loss prevention procedures.

Qualifications:

Skills: Strong communication and interpersonal skills are essential.

Behaviors: A customer-focused mindset and the ability to work collaboratively.

Motivations: A desire to provide excellent service and contribute to team success.

Education: Relevant educational background preferred.

Experience: Previous retail or customer service experience is advantageous.

Licenses & Certifications: None required.