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Asset Protection Associate

2 months ago

New York, New York, United States Mattel Full time
Job Title: Asset Protection Associate

We are seeking a highly skilled and detail-oriented Asset Protection Associate to join our team at the American Girl New York City retail store. As a key member of our store team, you will be responsible for maintaining a safe environment for our customers and employees, as well as safeguarding company assets.

Key Responsibilities:
  • Maintain a safe and secure environment for customers and employees by monitoring and correcting safety concerns and controlling customer traffic when needed.
  • Provide exceptional customer service in a positive, friendly, and professional manner, and have the skill set to diffuse escalated situations.
  • Prevent the loss of company assets through surveillance, conducting employee package checks, and trash checks, and have knowledge of civil and criminal laws pertaining to retail security.
  • Serve as a safety mentor for store employees, leading by example.
Requirements:
  • One to two years of experience in loss prevention, law enforcement, criminal justice, military, or security, preferred.
  • State-specific license required.
  • Working knowledge of Microsoft Word, Excel, and Outlook software programs, preferred.
  • Demonstrated ability to work with a diverse workforce and customer base, including working with children, preferred.
  • Must be available to work evening, weekend, and holiday shifts.
About Us:

American Girl is a subsidiary of Mattel, a purpose-driven company that aims to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by employing the following behaviors:

  • We collaborate: We work together as one team with shared values and common goals.
  • We innovate: We strive to find new and better ways to create innovative products and experiences.
  • We execute: We are a performance-driven company that strives for excellence and pursues best-in-class outcomes.

Mattel is recognized for being a Great Place to Work and one of Fast Company's Best Workplaces for Innovators in 2022. We welcome all job seekers, including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.