Night Auditor

2 weeks ago


Charlotte, North Carolina, United States MCR Hotels Full time
Job Title: Night Auditor

At MCR Hotels, we are seeking a highly skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records during the overnight shift.

Key Responsibilities:
  • Register guests and process transactions in a timely and efficient manner.
  • Prepare and balance daily reports, including revenue and expense accounts.
  • Conduct security walks and ensure the hotel's physical security.
  • Initiate and complete the End of Day process, including transferring master or house accounts as necessary.
  • Run morning reports according to MCR and Brand procedures.
  • Complete any reports as requested by management in a timely manner.
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • Maintain good communication and teamwork with fellow associates and other departments within the hotel.
Requirements:
  • Must have a positive attitude and willingness to learn.
  • Demonstrate the ability to multi-task and be detail-oriented.
  • Demonstrate the ability to problem-solve and effectively deal with internal and external customers.
  • Must have basic English verbal and written communication skills.
  • Must work well in stressful, high-pressure situations.
  • Basic math skills.
  • Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
  • Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
Preferred Qualifications:
  • Experience in a hotel or a related field.
  • Brand knowledge and experience.

MCR Hotels offers a competitive salary and benefits package, including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement opportunities, and health, dental, and vision insurance. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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