Patient Navigator Advocate
4 days ago
We are seeking a highly motivated and compassionate Patient Navigator Advocate to join our team at Mid Cities Psychiatry. As a key member of our staff, you will play a vital role in supporting patients and their families by providing exceptional care and guidance throughout their treatment journey.
Key Responsibilities:- Provide a welcoming and supportive environment for patients and their families.
- Manage patient flow and scheduling to ensure timely care by providers.
- Coordinate follow-up care, including in-person and telehealth appointments.
- Process payments and verify insurance for behavioral and primary care services.
- Meet or exceed key metrics for collections and scheduling.
- Collaborate with mental health professionals to deliver high-quality care to patients.
- Address and resolve complex issues promptly, aligning actions with Mid Cities Psychiatry values.
- Document patient interactions and promote additional services.
- Operational support for the practice, including maintaining patient areas.
- Bachelor's Degree and relevant experience.
- 1-3 years of experience in sales, customer service, or lead generation.
- 1-3 years of healthcare experience preferred.
- Proficiency in using Microsoft Office, Google Suite, and EMR systems.
- Exceptional customer service and a positive attitude.
- Critical thinking and problem-solving skills.
- Self-motivated, organized, and capable of working independently or as part of a team.
- Persistent and persuasive, with excellent communication skills.
- Empathy and compassion for mental health improvement.
- Ability to adapt to changes quickly and stay focused on goals.
- Office setting with a focus on desk work and frequent computer use.
- Physical demands involve light lifting, prolonged standing, and frequent use of the phone.
Mid Cities Psychiatry is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics.
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Patient Navigator Advocate
2 weeks ago
Euless, Texas, United States Mid Cities Psychiatry Full timeJob SummaryWe are seeking a highly motivated and compassionate Patient Navigator Advocate to join our team at Mid Cities Psychiatry. As a key member of our staff, you will play a vital role in supporting patients and promoting a positive experience within our clinic.Key ResponsibilitiesProvide Exceptional Patient Care: Offer a welcoming and supportive...
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Mental Health Navigator
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TMS Care Navigator
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Euless, Texas, United States Mid Cities Psychiatry Full time{"title": "TMS Care Navigator", "description": "Job SummaryMid Cities Psychiatry is seeking a full-time TMS Treater to administer Transcranial Magnetic Stimulation (TMS) treatments for Major Depressive Disorder. This innovative role involves daily treatment administration, patient education coordination, and maintaining comprehensive treatment notes.Key...
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