Server Operations Manager

1 week ago


Conway, Arkansas, United States 810 Conway LLC Full time
Job Overview

We are seeking a highly skilled and experienced Server Manager to join our team at 810 Conway LLC. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including managing staff, maintaining high standards of customer service, and overseeing food and beverage operations.

Key Responsibilities
  • Staff Management: Hire, train, and manage a team of servers to ensure excellent customer service and high-quality food and beverage delivery.
  • Customer Service: Develop and maintain strong relationships with customers, responding to their needs and concerns in a professional and courteous manner.
  • Food and Beverage Operations: Oversee the preparation and presentation of food and beverages, ensuring that all standards are met and that customers receive a high-quality dining experience.
  • Inventory and Budgeting: Manage inventory levels, maintain accurate records, and work within budget to ensure efficient operations and minimize waste.
  • Sales and Promotions: Develop and implement sales strategies and promotions to drive revenue growth and increase customer engagement.
Requirements
  • Interpersonal and Communication Skills: Excellent interpersonal, communication, and customer-service skills, with the ability to work effectively with staff, customers, and vendors.
  • Leadership and Management Skills: Proven leadership and management skills, with the ability to motivate and direct a team to achieve high standards.
  • Food and Beverage Knowledge: Extensive knowledge of food, beverage, and service protocols, with the ability to maintain high standards and ensure compliance with regulations.

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