Transportation Operations Manager

2 days ago


Los Angeles, California, United States Secure Transportation Full time
Job Summary

We are seeking a highly skilled and experienced Transportation Manager to join our team at Secure Transportation. The successful candidate will be responsible for managing the transportation department, ensuring the safe and efficient transport of all PACE participants.

Key Responsibilities
  • Manage the hiring, training, and scheduling of drivers
  • Assist the Transportation Coordinator in daily scheduling and coordination of transportation
  • Conduct drivers' quarterly meetings and safety meetings
  • Participate in all PACE required meetings, including IDT, family meetings, staff meetings, in-service training programs, quality improvement meetings, and any sub-groups as needed
  • Establish a positive rapport with participants, participants' family members, and other members of the PACE Care team and its network providers
  • Address and resolve all participant grievances within the requested timeline
  • Manage staff, preparing work schedules and assigning specific duties
  • Ensure all transportation staff members are updated on all Secure Transportation & PACE policies and procedures
  • Interact closely with the senior center staff, resolving concerns as they arise
  • Manage and maintain a fleet of lift vans, A.D.A accessible mini buses, ambulatory vehicles
  • Keep all transportation logs, fuel cards, vehicle maintenance, and mileage records
  • Address and resolve drivers' personnel issues, including disciplinary actions
  • Conduct and monitor drivers' performance evaluations
  • Submit and manage all monthly reports
  • Data entry into a FileMaker based system
Requirements
  • High School graduate
  • College degree preferred
  • Commercial driver license with passenger endorsement
  • Experience in Senior Care or related human services industry
  • One year experience with the elderly required
  • Extensive knowledge of Koreatown and surrounding areas streets, neighborhoods, and traffic patterns
  • Vehicle scheduling and dispatching a plus
  • Previous supervisory or management experience preferred
  • Fluency in Korean
Core Competencies
  • Self-starter
  • Ability to work unsupervised
  • Ability to manage multiple tasks and see them to completion in a timely manner
  • Good communication skills
  • Computer literate and proficient with Word, Excel, and database management software
Working Conditions
  • Must be able to work weekends, holidays, and any shift as necessary
  • Work hours: 07:00 am - 17:00 pm with varying shifts
  • Might be required to drive vehicles as needed
  • Must be able to travel out of town with overnight when necessary
Physical Requirements
  • Be able to push 50lbs and lift 150lbs minimum
  • Position requires working in a seated position while operating computer, keyboard, mouse, phones, and printers and filing of documents
  • Position may require standing/walking for up to 4 hours


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