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Customer Support Representative

3 months ago

Gettysburg, Pennsylvania, United States Halvik Full time

Opportunity at Halvik Corp

We are seeking a Customer Support Representative to enhance our FCC office team. If you have a passion for resolving issues and delivering outstanding client service, this position may be a great fit for you.

Key Responsibilities:

  • Engaging with FCC clients via incoming calls and online requests
  • Providing part-time support during afternoon hours, Monday through Friday, for the hotline

Essential Qualifications:

  • High School Diploma or equivalent
  • Must be a US Citizen or Green Card Holder
  • Eligibility to obtain a Public Trust Clearance
  • Strong skills in customer service
  • Consistent attendance and adaptability
  • Ability to understand and apply rules and policies
  • Proficient in Microsoft Office applications

Preferred Qualifications:

  • Prior experience in call centers or customer service roles

Halvik Corp is committed to being an equal opportunity employer, fostering a collaborative team atmosphere. If you are eager to contribute to a team that prioritizes innovation and excellence, we encourage you to consider this opportunity.