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Customer Service Representative

2 months ago

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Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Stinker Stores in Idaho Falls. As a Customer Service Representative, you will be responsible for providing exceptional customer service, generating sales, and maintaining a clean and safe store environment.

Key Responsibilities:

  • Sales:
    • Provide exceptional customer service by greeting customers, answering questions, and making product recommendations.
    • Accurately process sales transactions and maintain proper cash handling procedures.
  • Merchandising:
    • Ensure merchandise is stocked, faced, and priced correctly.
    • Maintain a visually appealing store environment by rotating stock and removing out-of-date merchandise.
  • Kitchen Operations:
    • Prepare food products and learn hot and cold food requirements.
    • Operate kitchen equipment, including mixers, fryers, and packaging machines.
    • Receive and inspect products, accurately package and label them, and follow HACCP programs.
    • Maintain inventory and rotate products to ensure freshness.
  • Cleaning and Housekeeping:
    • Ensure the fast food area and equipment are clean and well-maintained.
    • Clean and maintain restrooms, interior store, and exterior areas, including sweeping and removing trash.
  • Safety:
    • Ensure all safety practices and guidelines are followed according to the Safety Manual.
    • Report accidents or incidents according to Company policy and procedures.

Requirements:

  • Prior cashier experience preferred.
  • Must be 19 years of age to sell alcohol.
  • Excellent communication skills, with the ability to read and write in English.
  • Dependable and punctual, with the ability to work independently and as part of a team.

Physical Requirements:

  • Ability to stand for long periods and balance on step stools or ladders.
  • Ability to work in a cooler at a temperature of 32 degrees.
  • Ability to lift up to 50 pounds.

Starting Pay: $15.25+ DOE