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Theatre Operations Manager
2 months ago
B&B Theatres Group is a family-owned and operated entertainment company that has been bringing the magic of the movies to our guests since 1924. We are committed to delivering exceptional service, top-notch presentation, and the thrill of cinematic escape to our customers.
Our Core ValuesWe live by a set of core values that guide our actions and decisions:
- Family: We believe in treating our employees like family, providing opportunities for growth and development, and celebrating our successes together.
- Fun: We believe that work should be enjoyable, and we strive to create a positive and engaging work environment.
- Joy: We aim to bring joy and entertainment to our guests, and we take pride in providing a welcoming and inclusive experience.
- Innovation: We are committed to staying ahead of the curve, embracing new technologies and ideas, and continuously improving our services.
- Integrity: We operate with honesty, transparency, and integrity, always striving to do the right thing.
We are seeking a highly motivated and experienced Theatre Operations Manager to join our team. As a key member of our management team, you will be responsible for:
- Hiring, training, and motivating employees to provide exceptional service to our guests.
- Resolving conflicts and concerns from guests and employees in a professional and empathetic manner.
- Monitoring theatre activity and ensuring proper staffing levels.
- Ensuring staff members follow company policies and procedures.
- Maintaining accurate personnel records and certifications.
- Providing exceptional customer service and support.
- Staying up-to-date on new releases and upcoming movies.
- Communicating and coordinating with colleagues to ensure seamless operations.
We offer a competitive salary and benefits package, including discounted movies, popcorn, soda, and candy. If you are a motivated and experienced professional who shares our values and is passionate about delivering exceptional customer service, we encourage you to apply.
