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Branch Sales Representative

2 months ago

Decatur, Indiana, United States Partners 1st Federal Credit Union Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Branch Sales Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting financial products and services, and contributing to the overall success of our credit union.

Key Responsibilities
  • Provide professional service to members, responding to their financial needs and resolving any issues in a timely and efficient manner.
  • Develop and maintain relationships with members, understanding their financial goals and objectives, and making recommendations on products and services that meet their needs.
  • Work collaboratively with the branch team to achieve sales and service goals, promoting a positive and productive work environment.
  • Assist with teller operations, monitoring branch activity to ensure compliance with established credit union policies and procedures.
  • Support overflow needs within the department, performing notary services and other duties as assigned.
Requirements
  • High school education or equivalent required.
  • Six months to two years of similar or related experience, including time spent in preparatory positions.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse personalities and cultures.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service and meeting sales and service goals.
  • Must be able to perform basic mathematical calculations with accuracy and demonstrate a high level of discretion when dealing with confidential matters.
Working Conditions

This is a full-time position, working 40 hours per week with a rotating schedule. The successful candidate will be required to work at our Dupont Rd. location in Fort Wayne, IN. Must be able to stand, sit, walk for extended periods of time, and perform routine office duties.

Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.