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Performance Supervisor

2 months ago

Suffolk, Virginia, United States Staff Management Full time
Job Description

In the role of Performance Supervisor, you will be the leader of our associate staff. Critical to maintaining a positive and productive relationship with our associates, you are responsible for consistently exceeding established goals, demonstrating a commitment to customers, and a dedication to excellence and innovation.

Key Responsibilities:
  • Client Relationship Management:
    • Retains and reviews warehouse documents and business metrics.
    • Responsible for successfully organizing and executing the daily workflow plan to ensure hourly associates obtain the daily order volume and deliver the expected customer service.
  • Associate Management:
    • Supervises and coordinates staff and operations in a logistics distribution environment, plans and assigns daily work, trains employees, and has authority for discipline and performance decisions.
    • Oversees daily activities of employees working in various areas to ensure daily work volume and service level meets production standards.
    • Responsible for coaching employees on production performance, quality standards, and productivity goals in an hourly environment.
    • Will be responsible for coordinating training to ensure that all associates are properly trained, and all training is documented.
  • Safety Programming:
    • Ensure a strong safety awareness and safety culture.
    • Develops methods for improving operating efficiencies and implementing procedures/policies to drive production.
    • Lead and control activities of up to 35-50 associates in multiple job functions. Takes precautions to protect warehouse contents against loss.
  • Reporting & Payroll:
    • Communicates with SIMOS Operations Manager on matters of employee discipline, safety, vacations, attendance, and policy-related matters.
  • Data Analysis:
    • Responsible for ensuring SIMOS/customer workload specifications are met and accurate metrics of results are maintained.
Requirements:
  • 1-3 years of supervisory experience in a production-driven logistics and distribution environment.
  • Strong technical proficiency with computers and warehouse management systems.
  • Strong interpersonal skills with proven experience training and supervising people.
  • Entrepreneurial spirit, someone looking to take ownership and work for results.
About Us:

Staff Management is committed to helping manufacturers and distribution centers control their labor costs. Specializing in streamlining the way organizations work with contingent labor and high-touch environments, we work diligently to ensure our clients stay competitive while meeting or exceeding their quality standards.

We foster a diverse and inclusive culture where every employee has an opportunity to contribute and grow while meeting the changing needs of the marketplace. We take pride in what we do because what we do matters - to our families, our communities, and each other.