Customer Service Representative
2 weeks ago
About the Role:
Fry's Food Stores is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for delivering exceptional customer service, resolving customer concerns, and ensuring a seamless shopping experience.
Key Responsibilities:
- Provide friendly and efficient customer service by greeting customers, answering questions, and resolving issues in a timely manner.
- Operate a cash register, process transactions, and maintain accurate cash handling procedures.
- Assist with front-end functions, including stocking, bagging, and cart collection.
- Maintain a clean and organized store environment, adhering to company standards for safety and sanitation.
- Work effectively as part of a team to achieve sales, profit, and labor goals.
Requirements:
- High school diploma or equivalent required.
- 6 months of related experience or training, or equivalent combination of education and experience.
- Effective interpersonal and customer service skills.
- Good math skills and ability to work accurately with cash handling procedures.
- Ability to work in a fast-paced environment and adapt to changing situations.
Preferred Qualifications:
- Familiarity with Microsoft Office Word and Excel.
- Ability to work independently and as part of a team.
- Strong communication and problem-solving skills.
About Fry's Food Stores:
Fry's Food Stores is a proud member of the Kroger family of companies, dedicated to providing excellent customer service and a positive shopping experience. We offer a competitive salary, benefits package, and opportunities for career growth and development.
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